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General EAD Courses

EAD General and Basic Common Services (2 Hr)


This abbreviated course offers a quick 2 hour familiarization of the EAD and it’s systems. Teaching methods include Classroom and PC training. The course is administered with a minimum of 4 participants.

Course content

  • Operational concept of EAD
  • EAD System architecture (subsystems, contingency etc)
  • EAD Service structure (Service Provider, IT Provider etc)
  • How to use the EAD Service Desk
  • EAD Explorer and Single Sign-On
0 days
Price per participant:
50 EUR

Scheduled dates

None, request by mail

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